Using the product
LBBW Direct is a modern Internet banking system that allows servicing your account 24 hours a day, seven days a week, 365 days a year from any part of the world using any computer connected to the Internet. Internet banking via LBBW Direct is accessible through https://www.lbbwdirect.cz.
LBBW Direct is mainly designed for private clients and small businesses that make a limited number of payments.
LBBW Direct allows:
- Monitoring information on accounts
- Making domestic and foreign payments in a convenient manner, including placing payment orders in advance
- Placing and managing recurring payment orders, batch payments, and direct debit
- Defining and sending sample orders
- Sending and receiving messages to and from the bank
What are the advantages?
- High security thanks to access codes generated by an application located directly on the chip of your LBBW Bank payment card
- Simple, user-friendly control features tailored to clients' needs
- Flexible access to accounts
- Secure data transmission using state-of-the-art technologies
- Maximum daily limit for the disposal of funds in accounts
- Accessibility from any computer with the required software and an Internet connection
- Possibility to authorize account access for other users
- Online display of current balances, blocked access, accrued interest, available overdraft, and daily debit and credit balances
Who can I contact?
For more information, contact one of our branches or call 844 844 822, international calls +420 233 233 233, (Mon - Fri, 8:00 - 19:00) or send email to ebs@lbbw.cz.
What do I need to know?
To use LBBW Direct services, you need to:
- Sign the applicable contract with LBBW Bank CZ a.s.
- Have at least one LBBW Bank CZ a.s. account
Technical requirements for using the service:
- LBBW Bank chip payment card
- Internet connection (dialup, ISDN, DSL, etc.); the minimum speed of 33.6 kbps is recommended
Security guidelines for using LBBW Direct:
- As soon as you end using LBBW Direct, log out of the system and close the browser window!
- If you use LBBW Direct from a computer at an Internet café, be very cautious and pay attention to unknown or suspicious programs and processes that may be running or taking place.
- Always make sure that the page to which you log in begins with https:// and that the certificate (small frame symbol in IE7.0) is valid and actually belongs to LBBW Bank (verify by clicking on the frame).
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CN = www.lbbwdirect.cz OU = Member, VeriSign Trust Network OU = Authenticated by VeriSign OU = Terms of use at www.verisign.ch/rpa (c)05 OU = EB O = LBBW Bank CZ a.s. L = Praha 5 S = Czech Republic C = CZ |
General security rules for working on the Internet:
- Regularly check your computer with antivirus software (with updated virus definitions) for viruses and Trojan horses.
- Do not open unknown and suspicious email attachments.
- Use a firewall for connecting to the Internet.
